BORN FOR DIALOGUE
AiRing is designed to handle and respond to support requests submitted by users. It is able to address a wide range of queries related to the specific context in which it is employed, leveraging a broad base of documents indexed through the Solr search engine. This system requires no specific training: it directly uses existing documents to create an appropriate information context.
Interaction with users is facilitated by a web chat, developed using the React library, which provides a smooth and intuitive experience. This tool makes it possible to provide quick and accurate responses, significantly improving the efficiency of the support service.